PRIVACY POLICY

Alice Bloom London

Privacy Policy

Version 1.0
Last updated: 23/03/2026

At Alice Bloom London, we value your trust and take your privacy seriously. This Privacy Policy explains what personal information we collect, why we collect it, and how we use it to provide you with a safe and pleasant shopping experience.

By using our website, you agree to the practices described in this policy.

Alice Bloom London respects the privacy of all visitors and ensures that personal information is handled carefully and in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR).


1. Scope of this policy

This Privacy Policy applies to all services provided by Alice Bloom London through our website.

It does not apply to third-party websites, platforms, or services that may be linked from our website. We recommend reviewing the privacy policies of those third parties separately.


2. Personal data we collect and how we use it

Use of our services

When you place an order, contact us, or use certain features of our website, we may collect personal information such as:

  • Name
  • Billing and delivery address
  • Email address
  • Telephone number
  • Payment and transaction details

We use this information only to:

  • Process and deliver your order
  • Provide customer support
  • Manage orders and returns
  • Communicate with you regarding your purchase or enquiry

Your information is stored securely on servers operated either by Alice Bloom London or by trusted service providers who support our website and services.

We do not combine personal data with other datasets unless there is a lawful basis for doing so.


Communication

If you contact us by email or through our website, we may store your message and the personal details you provide in order to respond to your enquiry.

In some cases, we may ask for additional information so we can assist you properly. These communications are stored securely and used only for customer service purposes.


Cookies

Alice Bloom London uses cookies and similar technologies to improve the functionality of our website and provide a better user experience.

Cookies may be used for purposes such as:

  • Remembering items in your shopping cart
  • Saving your preferences
  • Analysing website performance and visitor behaviour

Information collected through cookies may be stored on secure servers operated by Alice Bloom London or trusted third-party partners.

This information helps us understand how visitors use our website so we can improve our services.


3. Purpose limitation

We do not collect or process personal data for purposes other than those described in this Privacy Policy unless:

  • You have given your explicit consent, or
  • There is another lawful basis under applicable data protection law.

4. Sharing data with third parties

Alice Bloom London does not sell personal data.

However, we may share limited personal information with trusted third-party service providers when necessary to operate our business. These may include:

  • Website and e-commerce platform providers
  • Payment processing services
  • Delivery and logistics partners
  • Email communication services
  • Customer review platforms

These partners are only permitted to process personal data for the specific purpose required to provide their service and must protect your information appropriately.

Access to personal data may also be granted internally to authorised team members who are bound by confidentiality obligations.


5. Changes to this policy

Alice Bloom London may update this Privacy Policy from time to time to reflect changes in our services, business practices, or legal requirements.

We encourage you to review this page occasionally so you remain informed about how your personal information is protected.


6. Your data protection rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your data (where applicable)
  • Restrict or object to certain types of processing
  • Request data portability where legally applicable

Newsletter and marketing communications

If you subscribe to marketing emails from Alice Bloom London, you can update your preferences or unsubscribe at any time by using the link provided in our emails.


7. Managing cookies

Most web browsers automatically accept cookies.

You can adjust your browser settings to refuse cookies or to notify you when cookies are being used.

Please note that disabling cookies may affect the functionality of certain features on our website.


8. Questions or contact details

We regularly review our privacy practices to ensure compliance with applicable laws and regulations.

If you have any questions, requests, or concerns regarding this Privacy Policy or how Alice Bloom London handles personal data, please contact us:

Email: info@alicebloomlondon.com

Our team will be happy to assist you.